IT Desktop Support Analyst

IT Desktop Support Analyst – Duration: 3 months,

Location:

Tidworth, Wiltshire,

Start date:

ASAP,

Schedule:

40 hours office based, Rate: £17.99 (Inside IR35, PAYE).

This is a hands‑on technical support opportunity in an office‑based environment, supporting end users with desktop equipment, mobile devices, meeting room hardware, and day‑to‑day IT needs.

This position sits within a practical IT support setting, focusing on delivering and maintaining equipment, assisting users, and supporting smooth desktop operations across office and remote working environments.

• Configure and prepare desktop equipment for deployment to end users.
• Deliver and install desktop assets and peripherals.
• Provide desktop incident support to users in the office or working remotely.
• Assist with user moves between office locations, including cabling, desktop configuration, and patching.
• Build, image, and configure PCs for deployment using standard processes.
• Support disposal, delivery, and returns processes as required.
• Support corporate mobile phones and hardware for meeting rooms.
• Provide assistance with KBRASPIRE Apps and MFA on personal devices.
• Follow Health & Safety regulations at all times.

• Good understanding of operating systems and Microsoft applications, specifically Windows 10 /11 and MS Teams.
• Knowledge of imaging/building PCs with MECM/CM or similar.
• Good communication skills and good written and spoken English.
• A full UK driving licence to drive company vehicles.
• Preferred if already BPSS and SC cleared.