BlueBox: SaaS Project​/Marketing Manager

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We are a growing SaaS company building innovative web applications for businesses worldwide. We operate with a lean, high-performance team and are looking for an organized, commercially minded Project Manager to coordinate product delivery, client success, and growth initiatives.

This full-time contracted position operates Mon-Fri UK working hours.

This hybrid role combines Project Management, Client Success, Product Operations, Digital Marketing, and Business Development.

Fully Remote

Full-Time (Contracted)

Monday to Friday

You will act as the bridge between customers, developers, and business stakeholders, ensuring projects are delivered on time and aligned with client requirements.

You will also support growth initiatives through digital/social-media campaign creation, marketing coordination, lead management, KPI tracking, and customer success activities.

• Project Management & Product Operations (60%)
  • Client & Stakeholder Management
    • Lead client discovery and requirements-gathering sessions
    • Translate business requirements into clear development tasks
    • Manage timelines, priorities, and stakeholder communication
    • Provide regular project updates and status reporting
  • Development Coordination
    • Coordinate developers, designers, and stakeholders
    • Manage sprint planning, stand-ups, reviews, and retrospectives
    • Track project milestones and delivery schedules
    • Ensure work remains within scope and deadlines
  • Technical Triage & QA
    • Document bugs, issues, and feature requests
    • Reproduce and prioritize technical issues
    • Assist with testing and acceptance validation
    • Communicate technical requirements clearly to developers
  • Documentation
    • Create user stories and acceptance criteria
    • Maintain project documentation, SOPs, backlogs, and roadmaps
• Growth Marketing & Business Development (40%)
  • Marketing
    • Create and coordinate marketing campaigns across SaaS products
    • Manage content calendars and social media activity
    • Monitor campaign performance and recommend improvements
    • Support website updates and marketing collateral
    • Track leads, sales pipelines, and key KPIs
    • Maintain CRM records and reporting
    • Support outbound prospecting and inbound enquiries
    • Identify growth opportunities and process improvements
  • Customer Success
    • Support onboarding and customer adoption
    • Track feedback and feature requests
    • Contribute to retention and customer satisfaction initiatives

• Excellent spoken and written English
• Confident communicating with customers, executives, and technical teams
• Strong meeting facilitation and presentation skills

• Minimum 3 years’ experience managing SaaS products and web application projects
• Experience with managing developers and stakeholders, delivering projects on time and within scope

• SaaS products and web applications
• APIs and integrations
• Databases and data structures
• Front-end and back-end systems
• Bug reporting and QA processes
• Version control concepts

• Git Hub
• Figma
• Slack
• Jira, Click Up, Asana, , Trello, or similar

• Hub Spot or other CRM platforms
• Linked In Marketing
• Marketing automation tools
• AI productivity tools (ChatGPT, Claude, Gemini, etc.)

• Fully remote position
• UK working hours (Mon–Fri)
• Direct access to company leadership
• Exposure to multiple SaaS products
• High ownership and autonomy
• Growth and advancement opportunities