NOC Operations Manager - REMOTE

NOC Operations Manager

Circa £65k - £70k + 20% Bonus

Fully Remote based (UK) with occasional travel to Milton Keynes and customer sites - Driving Licence is essential

We are looking for an experienced NOC Operations Manager to lead our Network Operations Centre team and support the delivery of high‑quality managed services across a complex, multi‑platform infrastructure environment.

This is a hands‑on leadership role, combining team management with deep technical expertise across Linux, Windows Server, networking, virtualisation, security, and business‑critical infrastructure. You'll play a key role in maintaining service availability, driving operational excellence, and supporting customers across a range of industries.

• Lead and develop the NOC team, ensuring operational excellence and customer satisfaction.
• Manage and optimise Linux, Windows Server and Windows 11 environments.
• Administer and maintain VMware ESXi virtualised infrastructure.
• Implement and support high availability and load‑balancing solutions.
• Configure and troubleshoot networking technologies including DNS, routing and firewalls.
• Manage web services and proxy technologies including Apache, NGINX and Squid.
• Oversee backup, recovery and disaster recovery processes using Veeam.
• Manage endpoint security and device compliance through Microsoft Intune.
• Maintain server infrastructure and secure remote access solutions.
• Create and maintain technical documentation, operational procedures and system standards.
• Support continuous improvement, automation and infrastructure optimisation initiatives.
• Participate in an on‑call rota to support critical incidents and service continuity.

• 10+ years' experience in systems engineering, infrastructure operations or NOC environments.
• Strong expertise across Linux, Windows Server and Windows 10/11 platforms.
• Advanced VMware ESXi administration experience.
• Strong networking knowledge including DNS, load balancing, routing and troubleshooting.
• Experience with Veeam backup and disaster recovery solutions.
• Experience managing Apache, NGINX, Squid or similar web technologies.
• Scripting and automation experience.
• Strong understanding of infrastructure security, system hardening and access control.
• Proven experience leading and developing technical teams.
• Excellent problem‑solving, communication and stakeholder management skills.

• VMware Certified Professional (VCP) or equivalent.
• Microsoft Certified:
  Azure Administrator or related certifications.
• Experience with in finance, manufacturing or retail sectors.
• Eligibility to obtain Security Clearance (SC)

• Strong leadership and team management skills.
• A hands‑on, solutions‑focused approach.
• Excellent organisational and prioritisation abilities.
• The ability to thrive in a remote‑first environment while managing multiple priorities.
• A commitment to delivering reliable, secure and customer‑focused services.

We are an equal opportunities organisation.