Microsoft Licensing Specialist

Job title: Microsoft Licensing Specialist

Location: UK (Hybrid & Remote working available)

Hours: Monday to Friday, 37.5 hours per week

Salary: Up to £40,000 + Commission Plan

Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions.

Focus of the role: This is a commercially driven, customer-facing role focused on maximising the value of Microsoft licensing across BCN’s customer base. As a Microsoft Licensing Specialist, you will act as a subject matter expert in Microsoft 365 and New Commerce Experience (NCE), combining licensing expertise with a consultative approach to drive optimisation, upsell, and cross-sell opportunities. You will work closely with Sales, Pre‑Sales, Marketing, and Microsoft to identify opportunities, support co‑sell engagement, and translate licensing conversations into broader digital transformation outcomes.

Microsoft Licensing Advisory

• Act as a subject matter expert across Microsoft 365 and NCE licensing
• Provide strategic guidance to customers on licensing optimisation, cost management, and aligning solutions to business outcomes
• Support customers transitioning to and operating within NCE frameworks
• Maintain awareness of Microsoft pricing, licensing changes, and new product releases

Revenue Growth & Opportunity Creation

• Identify and drive upsell and cross‑sell opportunities (e.g. Business Premium, E5 Security)
• Use licensing insight to uncover opportunities across Modern Work, Security, Azure, and Data & AI
• Collaborate with Sales and Pre‑Sales teams to convert opportunities into revenue
• Translate licensing engagements into wider professional services opportunities

Customer Engagement & Planning

• Support strategic customer engagement, including QBRs and account planning
• Align licensing strategies to customer transformation roadmaps
• Act as a trusted advisor to both technical and commercial stakeholders

Campaigns & Growth Initiatives

• Support targeted campaigns such as Business Premium and E5 upsell
• Work with Marketing and Sales to prioritise accounts and drive engagement
• Contribute to value‑led messaging and customer propositions

Microsoft Alignment & Co‑Sell

• Support co‑sell opportunities with Microsoft, including qualification and positioning
• Contribute to joint account planning and engagement strategies
• Track and report opportunities, ensuring strong alignment with Microsoft programmes and priorities

Internal Enablement

• Act as the internal licensing SME for Sales and Account Management teams
• Deliver enablement sessions and support playbook development
• Continuously build and maintain Microsoft certifications and knowledge

• Strong experience in Microsoft licensing within a CSP, MSP or reseller environment
• Deep understanding of Microsoft 365 and NCE licensing models
• Proven ability to identify and drive upsell and cross‑sell opportunities
• Strong customer‑facing and consultative skills
• Commercial awareness, including incentives and deal positioning
• Ability to collaborate across sales, alliance, and Microsoft stakeholders

• Experience working with Microsoft co‑sell motions
• Knowledge of server licensing (Windows Server, SQL) and hybrid models
• Familiarity with Azure consumption/licensing
• Microsoft certifications (e.g. MS‑900)
• Experience contributing to QBRs and strategic account planning

• The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy.
• Competitive salary with the ability to progress.
• 23‑days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more!
• Company pension scheme.
• 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us.
• Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more.
• Life assurance.
• Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.
• Free on‑site gym at our Manchester and Leeds locations to make it easier to stay active.
• Long service recognition to celebrate all the milestones.
• Team social events including dinner and pizza at the end of month, dress down every day, Summer BBQ, Christmas party and more!