Proposal & Quoting Lead Remote

Position: Proposal & Quoting Lead Remote Role
Join VC3 as the Proposal and Quoting Team Lead, a full-time, remote position in Canada. You will be pivotal in leading the Client Solutions team and fulfilling quoting requests while driving client satisfaction.

This leadership role focuses on managing the team's workflow and ensuring adherence to quoting standards. You will implement and refine processes, conduct team training, and actively engage in improving key performance metrics. At VC3, we believe in a collaborative team culture and strive for continuous improvement in all that we do.

Key Responsibilities:

• Oversee quoting processes and department standards

• Manage the backlog and ensure timely service delivery

• Conduct team meetings to track progress and provide support

• Handle escalated client issues and ensure resolution

• Drive collaboration across departments for better client solutions

Requirements:

• Minimum 5 years in a technical IT role

• 5 years of experience leading teams

• Familiarity with IT service management and sales

• Exceptional client service and relationship-building skills

• Strong analytical and reporting capabilities

Bring your leadership and operational expertise to enhance client experience at VC3.
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