M365 Platform Manager

Salary: £50,000 - 60,000 per year

• We are looking for experience in a Business Systems Manager, Platform Manager, Applications Manager, Platform Team Lead, Senior Platform Support, or Modern Workplace Lead capacity.
• We require strong experience in application lifecycle management across an estate of SaaS and hybrid applications.
• We require strong Microsoft 365 applications and services experience in an organisational setting.
• We require hands‑on experience implementing and managing Microsoft Purview and SharePoint Online.
• We require project management or project lead experience.
• We require experience mentoring or leading teams, including line management, performance management, or motivation.
• We require strong supplier management capabilities.
• A relevant certification such as Microsoft, vendor‑specific, PRINCE2, or ITIL is desirable.
• Experience working with core enterprise systems such as Finance, CRM, HR, and Payroll is desirable.
• Experience delivering SaaS software implementations or upgrades, including build, configuration, UAT/testing, UX, training, and support, is desirable.
• Azure and Power Apps experience is desirable.

• We will take end‑to‑end ownership of our application estate and associated integrations.
• We will act as product owner and manage the application roadmap, continuous improvement, and upgrades.
• We will promote usability, adoption, and value across our systems.
• We will project manage implementations and upgrades.
• We will manage stakeholders and provide reporting.
• We will manage third‑party suppliers.
• We will create and maintain the product roadmap.
• We will provide project management and support service provision.
• We will maintain the super user network.
• We will oversee data integrity and security.
• We will produce systems documentation and training.
• We will act as the subject matter expert for Microsoft Purview and SharePoint.

• Azure
• CRM
• Support
• ITIL
• Microsoft 365
• Network
• Product Owner
• REST
• Security
• Share Point
• Office 365
• UX UI Design
• Cloud

We are a respected, modern, and established social enterprise undergoing a digital transformation and service improvement programme. The role is offered on a hybrid basis, with two days per week in our Northwest office and the rest of the time working from home. We offer a competitive salary and an impressive benefits package including a strong contributory pension, healthcare, flexible working, generous leave entitlement, and professional development.

We are a driven yet friendly organisation, focused on system enhancements that will help us provide a better service to our customers.