Agile Operations & Jira Specialist

Full-time: 37.5 hours per week, Monday to Friday

Location: Ottawa Office (3 days per week / hybrid), 170 Laurier Ave West, Suite 310, Ottawa, ON K1P 5V5;
Ottawa-based Home Office (2 days per week)

Reporting To: Project Management Office Director

Salary Range: $75,000 to $90,000

Type of Vacancy: New

We are an innovative AI software company dedicated to transforming industries through cutting‑edge artificial intelligence solutions. Our team is passionate about leveraging AI to solve complex problems, enhance efficiency, and deliver significant value to our customers and clients.

We're looking for an Agile Operations & Jira Specialist to drive how our teams plan, track, and deliver work across multiple projects and products. You'll own our Jira platform, coach teams on Agile practices, and enable cross‑team capacity planning — ensuring our development engine runs smoothly as we scale.

• Own the configuration, governance, and optimization of the Jira environment (projects, workflows, schemes, permissions, automation rules)
• Build and maintain dashboards, reports, and filters using JQL to provide delivery visibility across teams and to leadership
• Design and enforce consistent standards for backlog structure, sprint boards, and issue hierarchies across projects
• Automate recurring workflows using Jira Automation, Script Runner, or similar tools
• Serve as the go‑to Jira expert: train teams, troubleshoot issues, and drive adoption of best practices

• Facilitate resource and capacity planning across multiple teams and projects
• Track and visualize team velocity, workload distribution, and delivery forecasts
• Identify bottlenecks, dependencies, and conflicts across teams and escape proactively
• Support release planning and coordination across the product suite

• Coach teams on Agile principles and practices (Scrum, Kanban), tailoring the approach to each team's maturity
• Facilitate sprint planning, retrospectives, cross‑team syncs where needed
• Drive continuous improvement of delivery processes and team ways of working
• Establish and track delivery metrics (velocity, cycle time, burndown) to inform team and leadership decisions

At Larus Technologies, we value diversity and inclusion in our workplace. We welcome motivated individuals from all backgrounds to apply for this role. If you're excited about this opportunity but only meet some qualifications, we encourage you to apply anyway.

• 3+ years of hands‑on Jira administration experience (Cloud or Data Center) — configuration, workflows, JQL, automation, and reporting
• 3+ years in an Agile delivery, operations, or coaching role working across multiple teams
• Demonstrated experience with cross‑team capacity planning and resource allocation
• Strong understanding of Agile frameworks (Scrum, Kanban) and their practical application
• Excellent communication and facilitation skills: you can coach a team and present to leadership equally well
• Bachelor’s degree in computer science, engineering, business, or related field
• Proven track record of successfully managing complex projects with strict deadlines and multiple stakeholders
• Must be eligible to obtain Canadian Government security clearance (typically requires Canadian citizenship or permanent residency)

• Experience working in an agile development environment
• Familiarity with SAFe (Scaled Agile Framework), particularly PI Planning and cross‑team coordination practices
• Experience with other Agile scaling approaches (LeSS, Nexus, Disciplined Agile)
• Atlassian certifications (ACP-120 Jira Administrator, or similar)
• Agile certifications (CSM, PSM, PMI-ACP, SAFe Agilist, or SAFe RTE)
• Experience with Script Runner, Jira Automation, or Atlassian API integrations
• Proficiency with VBA (Visual Basic for Applications) in Excel for advanced reporting
• Experience with data visualization tools (Tableau, Power BI, or similar)
• Knowledge of data privacy and security considerations in software projects
• Ability to work effectively under pressure and manage multiple projects simultaneously
• Ability to communicate in French is not necessary, but would be a plus

• Competitive compensation package
• Comprehensive health and dental…