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IT Problem Manager - Hybrid; Remote

Remote / Online - Candidates ideally in
Naples, Campania, Italy
Listing for: MSC Cruises
Full Time, Remote/Work from Home position
Listed on 2026-06-29
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, IT Business Analyst, IT Support
Salary/Wage Range or Industry Benchmark: 45000 - 52000 EUR Yearly EUR 45000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: IT Problem Manager - Hybrid (2 Remote Days) + Benefits
MSC Cruises is seeking an IT Problem Manager in Napoli, Italy, responsible for managing the end-to-end lifecycle of IT problems, driving root cause analysis, and ensuring the stability of critical IT services.

The ideal candidate will have 4 to 6 years of IT Service Management experience, knowledge of RCA methodologies, and a master's degree in a related field. The position offers a hybrid working model with competitive salary and benefits.
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