Platform Operations Analyst - Financial Exchange

Job Title: Operations Analyst

Internal Job Level: Associate/Senior Associate (based on experience)

Type of Employment: Permanent

Location:
London

Aquis maintains a presence in both the UK and EU (primarily Paris). Aquis operates a hybrid working environment with a mixture of office and working from home days. In London we currently operate a minimum of 3 days working in the office.

Reports To: Head of Second Line Operations

Job Overview

The primary responsibilities of the Operations Analyst will be maintaining and running the Aquis and Aquis client exchange platforms.

Aquis is a growing business and this list of exchanges which the Exchange Operations Team supports may grow in the future.

The operations team currently work a weekly shift rota covering the hours 07:00-18:00. There may also be some evening and weekend work.

Responsibilities and Duties

• Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms.

• Provide 1st line support to connected clients

• Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms

• Support the build out and configuring of new exchange platforms

• Take a lead role in technology client support, including platform delivery management, support and knowledge transfer

• Raise and deploy changes to support the day to day running of multiple exchange platforms

• Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified

• Be a subject matter expert of the exchange platforms offered from a technological perspective

• Take part in release review meetings prior to upgrades

• Actively raise and pursue improvements and changes that will benefit the team and the wider Aquis ecosystem

Experience

Essential

• Degree level qualification (or equivalent) and/or 5 years of experience

• Extensive experience using Unix/Linux servers

• Ability to write advanced SQL queries and a strong understanding of relational databases

• Scripting experience e.g. bash/shell, python or similar

• Proficient with Microsoft Excel and other Microsoft Office products

• Experience with FIX Protocol

• Proven use of GIT or similar

• Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience

• Experience supporting production applications and demonstrated the ability to understand end-to-end systems and processes

• Experience of network support and troubleshooting

• Exposure to UK and EU equity markets

Desired

• Prior experience in a similar role

• Knowledge or experience of Grafana

• Previous experience of Binary Protocols

• Previous experience of the Atlassian suite of products

• TCP/UDP knowledge

Skills

• Effective communicator

• Attention to detail, numerate, self-motivated

• Excellent team player and self-starter

• Interest in financial markets and the requirements to operate effectively in a highly regulated environment

About Aquis Exchange

Aquis Exchange (“Aquis”) is Europe’s challenger exchange, creating better markets for a modern economy. Aquis has market-leading technology and innovative rules for trading, and offers primary listings and secondary trading of equities, along with global licensing of proprietary technology.

Aquis consists of four divisions:

Aquis Markets operates lit and dark order books, covering 16 European markets. For its lit books, Aquis uses a subscription pricing model which works by charging users according to the message traffic they generate, rather than a percentage of the value of each stock that they trade.

Aquis Technologies is the software and technology division of Aquis. It focuses on building better markets via the creation and licensing of cutting-edge, cost-effective exchange infrastructure technology and services, including matching engine and trade surveillance solutions.

Aquis Stock Exchange(“AQSE”) is a stock market providing primary and secondary markets for equity securities . It is authorised as a Recognised Investment Exchange, which allows it to operate a regulated listings venue. The AQSE Growth Market is divided into two segments ‘Access’ and ‘Apex'; the Access market focuses on earlier…