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Fully Remote Technical Support

Remote / Online - Candidates ideally in
Martensville, Saskatoon, Saskatchewan, S7W, Canada
Listing for: PSG Global Solutions
Remote/Work from Home position
Listed on 2026-07-02
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Position: Fully Remote Technical Support Role
Location: Martensville

Exciting fully remote Technical Support Representative position available! Focus on troubleshooting and providing customer service for technical issues.

In this contract role, you will offer first-level support for client products from your home. Ideal candidates are service-oriented and enjoy resolving problems. Structured training and collaboration with a supportive team make this role unique, with opportunities for long-term contracts based on performance.

Key Responsibilities:

• Provide first-level technical support and customer service

• Diagnose and troubleshoot technical issues

• Document customer interactions in electronic systems

• Maintain professionalism while assisting clients

• Schedule and follow up on service calls as necessary

Requirements:

• Prior experience in technical support or customer service

Strong communication skills

Problem-solving mindset with technical proficiency

• Ability to work well in a remote environment

• Willingness to engage in structured training

Leverage your customer support skills while thriving in a rewarding remote position.
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