More jobs:
Tier 2 Escalation Specialist — Remote
Remote / Online - Candidates ideally in
Bangor, Bangor (NI), County Down, Northern Ireland, UK
Listed on 2026-07-04
Bangor, Bangor (NI), County Down, Northern Ireland, UK
Listing for:
Smartsheet Inc
Remote/Work from Home
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Smartsheet Inc is looking for a Tier 2 Support Escalation Specialist to tackle escalated technical cases. Responsibilities include solving technical issues, supporting customers, and documenting findings. The ideal candidate has 2+ years of experience in a support role, preferably within a SaaS environment.
This role emphasizes technical troubleshooting, communication skills, and the ability to work independently. Candidates will also enjoy perks like employer-paid medical and dental benefits, flexible time off, and opportunities for professional growth.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×