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Remote-First Tech Support Specialist; SaaS, Level 2
Remote / Online - Candidates ideally in
Saudi Arabia
Listed on 2026-07-04
Saudi Arabia
Listing for:
Lucidya
Remote/Work from Home
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Lucidya is seeking a Technical Support Specialist to enhance customer experience by resolving complex technical issues. This role involves diagnosing problems, troubleshooting technical challenges related to APIs, and collaborating with Customer Support and Engineering teams. The position offers the chance to make a significant impact within a fast-growing company.
Ideal candidates will have 2+ years of experience in a Technical Support role, fluency in Arabic and English, and strong analytical skills. Join us to help shape a new Technical Support function in a remote-first environment.
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