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Hybrid 1st Line IT Support Technician

Remote / Online - Candidates ideally in
Norwich, Norfolk County, NR2, England, UK
Listing for: Acora Limited
Full Time, Remote/Work from Home position
Listed on 2026-07-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR
Job Description & How to Apply Below

Acora Limited is seeking a 1st Line Support Technician in Norwich to provide IT support for over 5,000 end users. The role includes diagnosing IT issues, updating case records, and ensuring customer satisfaction both over the phone and on-site.

The ideal candidate will possess excellent customer service skills and the ability to handle a variety of technical problems. This position offers flexibility in work arrangements, including remote work opportunities.

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