Risk Strategy Analyst II

Frictionless payments lie at the center of creating delightful experiences for Uber’s global base of users, drivers, couriers, and restaurant partners. Every day millions of spenders and earners trust Uber to seamlessly handle their payment needs. The Global Payment Operations team works cross-functionally with all parties of the payments ecosystem to enable efficient money movements in and out of the platform, all at the speed and scale of Uber.

We are looking for a team member to join the Global Payment Operations team to optimize payment approval rate across our multiple products, geographies, and payment methods. A successful candidate should have a solid understanding of the payments technology (or the willingness to learn), and demonstrate that they can apply that knowledge to practical use.

• Own the key metrics around payments lifecycle, and identify actionable insights to improve the customer experience, reduce fraud, and lower processing costs.
• Collaborate with product, engineering, data science, and operations teams to monitor and optimize payment conversion funnels. Build the internal playbook for a low-friction and delightful customer payment experience.
• Partner with processors, issuers, and other payment partners to build and implement a sustainable long-term strategic vision.
• Ensure the timely identification and restoration of issues impacting our customers and business.
• Stay current on industry trends to uncover new opportunities and manage upcoming regulatory changes.

• 5+ years of operations experience at a high-growth tech company or payments company.
• Ability to work in a fast paced environment and manage multiple tasks.
• Ability to build strong collaborative relationships with business partners.
• Experience driving business results without significant supervision.
• Strong knowledge of SQL, and experience with building data visualizations and dashboards.
• Understanding of the digital payment ecosystem and its underlying technologies in Turkey

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Benefits that support your balance, from mental health to everyday perks.

Time, care and flexibility to support you through every stage of family life.

Comprehensive cover to give you and your loved ones peace of mind.