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Remote Software Support Specialist — FinTech SaaS
Remote / Online - Candidates ideally in
Milton Keynes, Buckinghamshire, MK1, England, UK
Listed on 2026-07-09
Milton Keynes, Buckinghamshire, MK1, England, UK
Listing for:
Matched
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Matched is seeking a Software Support professional to join a leading Fin Tech SaaS vendor. The role involves resolving customer issues and enhancing client satisfaction, making excellent communication essential. You will act as the first point of contact for incidents while working closely with key stakeholders.
With 3+ years of software/application support experience and an ITIL background, you’ll contribute to driving client satisfaction in a collaborative, fast-paced environment with a focus on problem-solving and technical excellence.
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