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Remote Technical Support Analyst; Second‑Line

Remote / Online - Candidates ideally in
Johannesburg, 2000, South Africa
Listing for: LexisNexis Risk Solutions
Remote/Work from Home position
Listed on 2026-07-10
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support, Systems Analyst
Job Description & How to Apply Below
Position: Remote Technical Support Analyst (Second‑Line)

Lexis Nexis Risk Solutions in Johannesburg is seeking a Technical Support Analyst to provide advanced second-level technical support across multiple platforms. The role is crucial for ensuring high-quality service delivery and system reliability, while also addressing complex issues efficiently.

The ideal candidate will have strong analytical and troubleshooting skills, excellent communication abilities, and a solid customer service orientation. Experience in application support or customer-facing roles is required, along with proficiency in SQL and PC environments.

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