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Global IT Support Analyst — Manchester Helpdesk & Remote
Remote / Online - Candidates ideally in
South Africa
Listed on 2026-07-13
South Africa
Listing for:
Ascent People Ltd
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Ascent People Ltd is seeking a Global IT Support Analyst in Manchester to provide level‑1/2 user assistance across software applications and hardware. You will log incidents in Service Now, escalate when needed, and guide users through tasks to resolve issues.
The role involves remote access support and interaction with staff up to director level. The ideal candidate has strong Windows 7/Office 2010 experience, Active Directory expertise, and excellent customer service with a European language
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