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Senior IT Service Desk Lead - Hybrid, Remote & On-Call
Remote / Online - Candidates ideally in
South Africa
Listed on 2026-07-13
South Africa
Listing for:
Ascent People Ltd
Full Time, Per diem, Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Ascent People Ltd is seeking a Senior IT Service Desk Engineer for a client in the EMEA region. The role is hybrid, requiring occasional visits to the Warrington, UK office, with potential for remote work.
You will mentor a small offshore service desk team in India and be on-call outside of working hours for priority escalations. You will manage an internal IT support delivery service with a strong emphasis on customer service, drive KPI improvements, host escalation meetings, oversee ticket
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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