Cloud Engineer

Cloud Engineer

• Infrastructure Lead
• Customer Service Lead
• Microsoft System Centre Configuration Manager (SCCM)

• Location: Flexible, any Care Inspectorate office across Scotland
• Salary: £53,511 – £59,178
• Hours: 35 hours per week
• Contract: Permanent
• Closing Date: 08:00 Monday 3 August 2026

We are a scrutiny body that supports improvement. That means we look at the quality of care in Scotland to ensure it meets high standards. We are responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public. Our vision is that people across Scotland experience high‑quality care that meets their needs, rights and choices.

• Person‑centred: we put people, empathy, compassion and kindness at the heart of everything we do
• Respect: we value everyone’s dignity and are respectful in everything we do
• Equity: we embrace diversity and nurture an inclusive environment where everyone is supported to achieve equal outcomes
• Integrity: we act impartially, fairly and consistently, upholding transparency and accountability in all our actions
• Impact: we focus on making a positive impact for everyone experiencing care in Scotland while ensuring our work delivers the best value to the public

Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a four‑week period.

We are looking for an experienced cloud engineer to join our IT Service Delivery team, to play a key role in supporting and improving our Microsoft Azure and core business platforms. This is an exciting opportunity for someone with strong technical expertise who values high‑quality service delivery and wants to help modernise and strengthen IT services that support the Care Inspectorate’s work across Scotland.

Reporting to the Service Delivery Manager, you will be responsible for maintaining the availability, security and resilience of our Azure and wider IT estate. You will act as a trusted technical advisor, supporting day‑to‑day IT service operations, delivering technical change and service improvement initiatives. You will work closely with colleagues across IT and the wider organisation, as well as third‑party suppliers, to ensure services are maintained secure, reliable and continually improving.

• Design, implement and support Azure solutions across compute, storage, networking and security
• Monitor and optimise cloud resources for performance and cost efficiency
• Maintain security controls and governance (RBAC, Azure Policy, Key Vault)
• Support incident, problem, change and configuration management via the IT Service Desk
• Deliver technical change and transition new/updated services into live operation
• Support resilience, backup and disaster recovery arrangements
• Maintain documentation and provide reporting to support audit, compliance and service improvement
• Support licence and cloud resource procurement, and share knowledge across the team

You’ll have a proven track record in a similar infrastructure or platform engineering role, with strong hands‑on experience of Microsoft Azure and core Microsoft technologies (including Microsoft 365, Windows Server/Active Directory and Exchange). You’ll bring high‑level knowledge of infrastructure security, service delivery and disaster recovery, alongside strong problem‑solving skills, clear communication with non‑technical colleagues, and a collaborative, customer‑focused approach. You should be educated to SCQF level 7/8 (or equivalent experience) and can find more on their website.

It is desirable that you have Power Shell, SCCM, ITIL, project management and relevant technical certifications.

New employees start at the minimum salary for the grade. However, we offer a generous benefits package.

Provide expert support to maintain the availability, integrity, confidentiality and continuity of all IT systems within the Care Inspectorate. Support the IT Service Desk function, focusing on high customer service…