IT Support Technician

Position: IT Support Technician Hybrid Role
Join Telefilm Canada as an IT Support Technician focusing on workstation and meeting room support in a hybrid work environment. Enhance user experience while working across multiple locations.

This role, reporting to the Director of IT Operations, requires delivering technical support for users and coordinating activities in Montreal, Toronto, Halifax, and Vancouver. Your responsibilities will include maintaining Crestron equipment, improving support services, and ensuring seamless usage of Microsoft 365 tools. A strong focus on user satisfaction will be essential to your success.

Key Responsibilities:

• Provide prompt technical assistance for users

• Manage deployment of workstations effectively

• Maintain audio/video equipment for optimal functionality

• Communicate clearly with suppliers and internal teams

• Monitor technology developments in Microsoft 365

Requirements:

• DEC or Bachelor’s degree in related field

• Minimum five years in a similar role

• Experience in a multi-site environment preferred

• Fluent in French and English at CBC level

• Ability to work hybrid model with in-office days

Support digital productivity at Telefilm Canada while ensuring a high-quality user experience.
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