Change Manager - Relaunch

Have you taken a career break of 18 months or more? Whether it was for family, health, travel, or something else entirely we understand that returning to work can feel daunting. Thats why we created , a supportive 6-month programme designed to help you rebuild confidence, refresh your skills, and ease your transition back into the workplace.

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Were not looking for perfection were looking for potential. You dont need to meet every requirement listed if you have relevant experience and a willingness to learn, we encourage you to apply.

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Our programme will run 26 October 2026 23 April 2027 so you will need to be available for work over this time period.

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About the job youre considering

We have a great opportunity to join our team as a Change Manager! As Change manager, you will ensure predictive mindset is applied in change to prevent and or mitigate the risk of service disruption. The scope of this role in service management is to ensure management of the Capgemini account function is achieved. You will collaborate with stakeholders and our extensive high-profile client network to forecast future needs, address capacity constraints, and enhance performance through change management.

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Hybrid working :
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

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Your role

Our Change Managers can be expected to engage with the following responsibilities and activities:

• Drive actions that increase the percentage of changes that are implemented correctly first time.
• Ensure that change implementation risk is understood and mitigated to increase the likelihood of successful implementation at first attempt.
• Ensure that all changes are managed as planned within the timescales agreed with the change requester.
• Escalate any changes which are damaging the quality of the service.
• Ensure all changes comply with client and customer/regulatory controls.
• Ensure agreed Request for Change (RFC) are entered correctly in the Change Control System.
• Organize Change Advisory Board Meetings (CAB), ensure agenda and papers are issued to participants in good time.
• Review, monitor and communicate the progress and outcome of changes to all relevant parties.

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You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

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Your skills and experience

We understand that returning to work after time away from the industry can feel challenging, and you may not be familiar with every tool or technique listed. Thats absolutely fine were here to support your development and help you build confidence as you re-enter the workplace.

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Were looking for individuals who have experience working in IT Infrastructure, with emphasis on operational management. You will also have:

• A clear commitment to Service Management Framework approach to IT Infrastructure management
• Knowledge of the use of Service Now
• ITIL certification
• Interpersonal and Communication skills
• Good judgement and the ability to think on your feet
• Experience of working well within team, whilst also being a self-starter

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Your security clearance and pre-employment checks

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

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To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance…