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EPOS IT Support Technician — 1st/2nd Line; Remote
Job Description & How to Apply Below
Reed Technology in Plymouth is seeking a proactive IT Service Desk Analyst to provide 1st and 2nd line support for EPOS systems and related applications across a large multi-site estate.
You will diagnose and resolve hardware, software, and network incidents, troubleshoot WAN/LAN connectivity, and log issues to resolve within agreed SLAs while maintaining excellent customer communication. The role offers training, development opportunities, and a supportive team environment.
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