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Remote IT Helpdesk Agent - First-Line Support

Remote / Online - Candidates ideally in
Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listing for: Remote Recruitment
Remote/Work from Home position
Listed on 2026-07-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Position: Remote IT Helpdesk Agent - First-Line Support Hours)
Location: Kingston upon Hull

Remote Recruitment is seeking an IT Helpdesk Agent to be the first point of contact for technical issues for UK-based staff and customers. This 100% remote role requires availability during UK business hours and a proactive, user-friendly support approach.

You will troubleshoot a range of hardware and software problems, log tickets, and escalate complex cases as needed while maintaining clear communication. A reliable device and stable internet are essential.

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