Senior Salesforce Administrator

Who We Are:

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euro league Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and P .

IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and P , the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans.

TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

We are seeking a detail-oriented and proactive Sr. Salesforce Administrator to manage and optimize our Salesforce platform. This role is essential to enhance our organization’s CRM functionality, ensuring data integrity, and supporting teams in leveraging Salesforce to achieve business goals.

As a Senior Salesforce Administrator, you will serve as a point of contact for Salesforce-related queries, system maintenance, and customization. You will work closely with various departments to design and implement solutions that drive efficiency, improve customer relationships, and streamline processes. This role involves engaging with stakeholders to understand Sales needs, while also configuring and enhancing Sales Cloud directly. The ideal candidate is comfortable gathering requirements (functional and non-functional), designing solutions, contributing thought leadership to support best practices, and is a major contributor to change management by delivering end user training and/or train-the-trainer sessions.

The role bridges technical strengths with business acumen to deliver solutions that maximize sales efficiency and business outcomes.

• Salesforce Administration:
• Customization & Development:
• Stakeholder Support:
• Data Management & Integrations:
• Continuous Improvement:

• Certifications in Sales Cloud Consultant and/or Salesforce Business Analyst highly desirable
• Knowledge and hands on experience with Agentforce
• Experience with data and system migrations is highly desirable
• Advanced knowledge of data governance
• Experience with compliance practices
• Experience with maintaining security best practices

• Minimum of 5 years’ experience as a Salesforce Administrator, with a strong understanding of the platform’s capabilities
• Salesforce Administrator Certification (e.g., Salesforce Certified Administrator or Advanced Administrator)
• Advanced proficiency in Salesforce Lightning, and Flow
• Advanced proficiency in Sales Cloud, Service Cloud, or other Salesforce products
• Experience leading and executing projects with GTM stakeholders
• Strong analytical, organizational, and problem‑solving skills
• Excellent communication skills, with the ability to translate technical concepts into business‑friendly terms
• Delivery of end user training and change management

• This is a permanent position
• This role will be based at Chiswick Park, with some flexibility on remote working as appropriate
• Working hours are 9:00 – 17:00, Monday to Friday
• May be required to attend (and travel to) locations, including other IMG buildings and meetings
• Unsocial hours may be required, as dictated by the demands of the business schedule
• Adapting to use of new systems and technology where appropriate

TKO is an Equal Opportunity Employer and complies…