CX Automation & AI Leader — Remote, Global Impact
Remote / Online - Candidates ideally in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-07-18
Coventry, West Midlands, CV1, England, UK
Listing for:
Holafly
Remote/Work from Home
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), AI Business & Operations, IT Project Manager
Job Description & How to Apply Below
Holafly in the United Kingdom is seeking an ambitious Head of AI & Automation to define and scale its CX automation strategy across customer journeys, combining chatbots, agent tooling, and data-driven insights.
You will lead a growing team, partner with Product and IT, govern AI practices, manage vendors, and report on impact, cost per contact, and CX metrics while ensuring compliance and responsible AI.
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