Valnet IT Support Specialist

Position: Valnet IT Support Specialist Role
Join Valnet as an IT Support Specialist in Montréal, QC, providing essential on-site support. You will ensure smooth operations by managing employee equipment logistics and addressing technical issues.

This role focuses on the entire equipment lifecycle, including provisioning, configuring, and recovering devices for onboarding and offboarding processes. You’ll utilize your organizational skills as you keep track of remote assets while troubleshooting software and hardware issues effectively. With a strong emphasis on clear communication, you will play a pivotal role in Valnet's IT operations to keep the team connected and productive.

Key Responsibilities:

• Oversee equipment lifecycle management for employees

• Handle logistics for shipping and tracking of assets

• Maintain records of remote working equipment

• Troubleshoot hardware and software issues for end users

• Set up and relocate desk work spaces accurately

Requirements:

• Experience in an IT support position or relevant certifications

• Foundational skills in troubleshooting hardware and systems

• High attention to detail and organization

• Ability to handle and move IT equipment

• Excellent communication skills and service-oriented attitude

Strengthen your career in IT support by contributing your skills at Valnet in Montréal.
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