Senior Delivery Manager

We are recruiting for a Senior Delivery Manager to lead our agile ‘teams of teams’, driving strategic alignment and the seamless flow of value across mission‑critical business and technical change.

Every change we deliver is ultimately for our customers. We’re delivering new experiences centred around their needs, ensuring faster, simpler, and more connected customer experiences that genuinely add value.

Every day at Skipton is innovation day. Join our Technology team and you’ll discover that we’re constantly focused on real challenges as we build the tools that get things done for our members - quicker than you imagine.

You will be joining the Change Delivery Team, consisting of 2 Senior Enterprise Change Managers, 3 Senior Delivery Leads, 5 Senior Delivery Managers, 1 Senior Change Optimisation Manager, 1 Senior Enterprise PMO Manager and 1 Senior Journey Experience Manager. You will work alongside a wider network of change professionals.

• Lead and facilitate Agile Service Delivery ceremonies, including PI Planning, ART Syncs, System Demos, and Inspect & Adapt events.
• Manage, coach, and develop a team of Delivery Leads and Analysts, driving performance, capability, and career growth.
• Drive continuous improvement across the ART to enhance delivery flow, quality, predictability, and agile maturity.
• Remove impediments and enable effective cross-team collaboration to achieve business and technology outcomes.
• Partner with Product, Platform, Architecture, and Business stakeholders to shape priorities, manage dependencies, and optimise backlogs.
• Monitor and report on delivery progress, risks, dependencies, milestones, governance, and compliance requirements.
• Champion a culture of learning, innovation, feedback, and organisational change, supporting the adoption of scaled agile practices.

We work in a hybrid way, balancing flexibility with collaboration. For this role, you'll typically spend three days a week in our Skipton office, with the remaining two days working from home.

• Proven leader with experience coaching, developing, and line‑managing Delivery Leads, Analysts, and hybrid teams.
• Deep expertise in Lean-Agile delivery, with hands‑on experience in senior delivery leadership and scaled agile environments (SAFe, Scrum, Kanban).
• Strong facilitation, communication, and stakeholder management skills, with the ability to influence at all organisational levels.
• Broad experience delivering complex technology initiatives, including software, infrastructure, Dev Ops, and business transformation programmes.
• Ability to balance strategic priorities with effective day‑to‑day delivery, bringing clarity and direction in complex environments.
• Analytical and data‑driven, with a strong focus on continuous improvement, performance optimisation, and measurable outcomes.
• Experienced in leading large‑scale change across business and technology functions; experience within regulated sectors such as financial services is advantageous.

• Annual discretionary bonus scheme
• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a max of 30 days
• Matching employer pension contribution (up to 10% per annum)
• Colleague Mortgages and access to Skipton products and services at discounted rates
• Flexible working to help balance your commitments
• Private medical insurance, health and wellbeing app, volunteering opportunities, cycle‑to‑work scheme, discounted gym memberships
• Lifestyle perks such as a Home and Tech voucher, which can be used at John Lewis, Currys, and IKEA

We’re here to make life better for our members.