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Remote IT Service Desk Analyst – User-Focused

Remote / Online - Candidates ideally in
Bristol, Bristol County, BS1, England, UK
Listing for: Proactive.IT Appointments Limited
Remote/Work from Home position
Listed on 2026-07-19
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 21000 - 30000 GBP Yearly GBP 21000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Analyst – User-Focused Support

Proactive Appointments Limited is seeking a Service Desk Analyst to act as the interface between users and the IT Support Team. The role requires strong communication with users at all levels and a solid understanding of Microsoft Office/365 and helpdesk software.

The successful candidate will have excellent problem-solving skills, knowledge of IT platforms, ITIL processes, and a strong IT customer service focus. Remote work options include London-based arrangements.

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