Job Description & How to Apply Below
Join WWF-Canada in Toronto as a hybrid IT Specialist and provide essential tech support. You will engage in troubleshooting, equipment management, and supporting critical software and security systems.
This full-time position within the Technology department emphasizes proactive, service-oriented IT support. Ideal candidates will possess strong analytical skills and the ability to communicate effectively with internal and external stakeholders. Your contributions will directly impact the functionality and efficiency of IT systems.
Key Responsibilities:
• Manage incoming IT support cases through Zendesk
• Troubleshoot and administer the M365 software suite
• Configure laptops and manage IT equipment for users
• Track and maintain inventory of IT assets
• Train new staff on IT systems and software
Requirements:
• 3+ years of related IT support experience
• Proficiency in Microsoft platforms and cybersecurity tools
• Strong communication and interpersonal abilities
• Experience in fast-paced IT environments
• Demonstrated adaptability to hoteling and remote work settings
Advance your IT career while making a meaningful impact with WWF-Canada.
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