Business Continuity and Cyber Incident Recovery Specialist

Business Continuity and Cyber Incident Recovery Specialist

Reports to: Senior Manager, Strategy & Transformation

This is a 16‑month contract with the possibility of extension based on business needs. The role is hybrid, combining remote work with in‑office presence as required by Life Labs policies.

The Business Continuity & Cyber Incident Specialist supports the expansion of Life Labs’ enterprise Business Continuity Program, focusing on integrating Cyber Incident Recovery across the organization. Responsibilities include refreshing Business Impact Analyses (BIAs) and Business Continuity Plans (BCPs), developing a comprehensive Cyber Incident Recovery (CIR) framework, and establishing a scalable, sustainable program effective in steady‑state environments.

• Review, validate, and update BIAs to accurately reflect current operations, using standardized templates and metrics.
• Ensure BIAs capture critical third‑party and supplier dependencies, particularly when technology is unavailable.
• Map end‑to‑end business processes, including applications, infrastructure, and alternate workflows, to assess operational impacts.
• Incorporate technology outage and cyber incident scenarios into BIAs, covering prolonged and large‑scale disruptions.
• Develop clear, consistent BIA documentation that informs BCPs and supports senior leadership decision‑making.

• Update and enhance BCPs using refreshed BIA data and stakeholder input.
• Integrate third‑party dependencies, alternate workflows, and strategies to support extended outages (30+ days).
• Ensure BCPs address dependencies across technology, data, people, locations, and vendors.
• Document clear continuity strategies and recovery workflows for prolonged disruptions and cyber incident scenarios.
• Maintain continuity data in standardized formats (advanced Excel required); experience with Power BI or Tableau is considered an asset.

• Consolidate updated BIAs and BCPs into a unified, enterprise‑wide Business Continuity and Cyber Incident Recovery framework.
• Document cross‑functional dependencies, recovery sequencing, and escalation pathways to enable a coordinated response and recovery.
• Develop a practical, actionable Cyber Incident Recovery (CIR) plan with Technology, Cybersecurity, and business stakeholders, integrating recovery inputs into a playbook.
• Prepare concise, executive‑ready materials to support leadership review, oversight, and decision‑making on continuity and recovery plans; this role provides recommendations and insights but does not hold approval authority.

• Facilitate and support business continuity and cyber incident recovery workshops, interviews, tabletop exercises, and working sessions.
• Contribute to reporting, documentation updates, dependency mapping, and continuous improvement of frameworks and templates.
• Participate in continuity and cyber incident testing and exercises, including post‑incident reviews and lessons learned activities.
• Provide support on enterprise resiliency and continuity initiatives, adapting to evolving priorities and emerging needs.
• Provide ad‑hoc support to incident management activities, acting as facilitator or coordinator when required, including after‑hours support during critical incidents.

• Bachelor’s degree in Business, Information Technology, Risk Management, Emergency Management, or a related discipline; experience in a healthcare environment is an asset.
• Business Continuity certifications (CBCP, CBCI) are an asset.
• Minimum three years of experience in Business Continuity, Operational Resilience, Cyber/IT Incident Management, or related disciplines, with exposure to BIAs and BCPs.
• Experience supporting continuity or incident response initiatives, including documentation, data gathering, and coordination of meetings or activities.
• Hands‑on experience developing and reviewing BIAs and BCPs.
• Experience identifying and mapping dependencies across business processes, including technology systems and third‑party relationships.
• Experie…