Data Support Officer

Working hours:

35 hours per week. Contract type:
Time limited for 12 months. Working style:
Hybrid – employees split their time between remote and on‑site. Closing date: 11:59pm, 29 July 2026. Interview method: in person. Applicants must have an existing right to work in the UK; visa sponsorship is not available for this position.

• Legal right to work:
  In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.
• DBS (Disclosure and Barring Service) clearance – this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice.

This is a 12‑month time‑limited role within the Adult Social Care team in the Performance Research & Intelligence service. PRI’s core function is to ensure decision makers in Manchester have the evidence and intelligence they need to shape strategic and operational thinking, and to demonstrate the impact those choices have on our priorities. This role supports this function by ensuring the data we need for evidencing decisions are structured and accessible to a wide range of staff.

The PRI service delivery is set out across three thematic multidisciplinary teams (People, Place, Core). The role will be in the People team and will report to the Senior Data Officer.

You can expect to be involved and lead on projects that support our Mental Health Social Care teams to access and make best use of data that enables the team to understand and develop services to provide the best outcomes for our residents.

• Develop high‑quality reports using products such as the SAP Business Objects product suite, Microsoft Fabric and Power BI.
• Have good knowledge of Structured Query Language (SQL) to extract data from a Data Warehouse.
• Present information that is organised and understandable so stakeholders can make operational and strategic decisions.
• Interpret business requirements to produce a report or dataset within agreed deadlines and to agreed specifications.
• Work closely with stakeholders and external partners to plan work and upgrades of a Data Warehouse.
• Manage the data pipelines that extract data from source systems then transform and load into a Data Warehouse.
• Manage the submission of statutory data returns to central government on behalf of Adult Social Care.
• Configure databases to ensure the requirements and specifications of statutory returns are met.

• Exceptional communication skills, written and verbal, who can translate business requirements into the technical requirements that enable data to be extracted and presented accurately and efficiently.
• Highly motivated, enthusiastic and assertive, and able to demonstrate the Our Manchester behaviours in their approach to work.
• Good ICT and data technical skills for working with data and data pipelines such as writing SQL queries, understanding data marts, and the organisation and formatting of data.
• Experience of developing data, performance and dashboard reports in reporting software such as Business Objects, PowerBI, Tableau or similar.
• The ability to nurture strong relationships with team members, stakeholders and external partners.
• An interest in innovation and technology and willingness to learn and apply new skills within their role.
• Able to demonstrate sound professional judgement and the ability to handle competing priorities whilst maintaining Data Protection and information security guidelines.
• Experience of working with parts of the business that deliver services and understanding how they use data to support the delivery of their services.

• Generous holiday allowance – up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Additional leave can be purchased up to two additional weeks during the annual leave purchase period.
• A buzzing pension – enrolled in the…