Senior Network Engineer - Technology CSC - Counter Terrorism Policing HQ

Senior Network Engineer
- Technology CSC
- Counter Terrorism Policing HQ

Vacancy Reference Number

21518

Number of Vacancies 1

CTPHQ Counter Terrorism Policing Headquarters

Location Birmingham

Band Band N

Part/Full Time Full Time

36 hours per week

Type of Contract Permanent

Job Advert

Job Title: Senior Network Engineer
- Technology CSC
- Counter Terrorism Policing HQ

Salary: The starting salary is £61,410, which includes allowances totalling £8,757.

The salary is broken down as £52,653 basic salary, which will increase annually until you reach the top of the scale £57,417. Plus, a 12.5% shift disturbance allowance, a location allowance of £2,009 and a non-pensionable allowance of £1,000.

Location: Birmingham

There’s never been a more important time to be working in Counter Terrorism Policing (CTP). Join us, and you’ll be among some of the best and brightest people around at our Customer Service Centre (CSC). It’s a chance to put your expertise to work and help protect the UK as a Senior Network Engineer. Plus, you’ll get to learn new skills and develop a highly rewarding career.

Based near Birmingham, close to transport connections, our CSC supports national police services 24/7. As the Centre expands thanks to substantial investment, our team is growing too. Join us, and you’ll be part of a highly skilled technical team working on incidents, problems and changes at our ITIL-aligned CSC.

Supporting national live services and infrastructure, you’ll tackle both operational and project-related tasks, expertly managing your workload. You’ll also get involved in building new systems and services with the latest networking technologies.

As the centre operates 24/7, you’ll be part of a team of engineers covering 7am to 7pm weekdays (on call, approximately 1 week in
4). Due to the nature of the systems, the role is office-based with occasional options for working from home. Furthermore, the shift structure for this role allows for working compressed hours over a 4-day week.

• Provide technical support for National infrastructure relating to business as usual (BAU) and projects to ensure objectives are being met in line with CTP priorities.
• A focus on improving internal systems
• Ensure personal workload is effectively managed, prioritised and issues are escalated to line management as necessary.
• Ensure Adherence to required polices, standards, controls and best practice.
• Ensure SLAs for services are met.
• Create and maintain technical documentation to ensure all services are maintained and knowledge is shared.
• Proactively maintain and update the infrastructure to ensure security and reliability.
• Proactively monitor environments to help prevent issues arising.
• Ensure security procedures are followed, to comply with the relevant accreditation, procedures and/or guidance.
• Support and mentoring of other members of the team to build a strong support service.

• This is an office-based role with occasional home working available dependent on business requirements.
• There will be occasional travel to other UK sites for support purposes and overnight accommodation will be provided when required. We promote a positive work life balance but, occasionally, a flexible approach to working hours is essential due to the nature of the role.
• Discover a fascinating role that is at the heart of protecting the UK public. In return, you can look forward to other benefits including generous annual leave, Civil Service pension arrangements, flexible working conditions, a formal training plan and training options including on-demand self-study.
• The shift structure allows working compressed hours over a 4-day week.
• Please provide your dates to avoid for the next 2 months; these should be listed at the bottom of your application.

This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.

This post requires British nationality (some dual nationals may be ineligible) and an Enhanced Security Check (eSC)/Developed Vetting (DV) clearance.

As the post…