Messaging & Directory Services Engineer

• Condé Nast is seeking a UK‑based Messaging & Directory Services Engineer to join the global MDS team. This role will support the core platforms and services that underpin identity, access, directory, collaboration and email security across a global user base of approximately 8,000 users across 12 markets
• The successful candidate will work closely with the MDS Team Manager and technical lead to deliver both day‑to‑day operational support and strategic project work across Active Directory, Entra , with some input into Okta, Google Workspace and related services
• The role will be particularly important in strengthening the team’s UK/EU coverage, providing additional depth in Active Directory and Windows‑related technologies, and contributing to ongoing work in identity governance, authentication modernisation, collaboration security and platform standardisation
• Directory services and Microsoft technologies:
• Administer and support Active Directory across multiple regional domains
• Support Entra  / hybrid identity integrations and related Microsoft platform dependencies
• Create, review and maintain Group Policy Objects (GPOs) and take ownership of directory hygiene and security baseline alignment
• Own and manage AD operations and cleanup, domain controller / DNS / DHCP‑related changes where required, and broader Windows directory administration
• BAU support and service delivery:
• Handle incidents, escalations, requests and changes across MDS‑owned platforms
• Work closely with global Ops, Server team, Security, EUC, and other partner teams to progress work effectively
• Maintain high‑quality communication, documentation and follow‑through on operational issues
• Help ensure service stability and continuity across a globally distributed environment
• Project delivery and improvement:
• Contribute to key MDS projects across identity, governance, directory, collaboration and email security
• Help design and implement improvements in authentication, lifecycle management, account hygiene, automation and platform governance
• Support adoption of more modern engineering practices, including scripting, automation, and infrastructure‑as‑code where appropriate
• Participate in knowledge sharing and documentation to reduce operational risk and improve team resilience

• Getting up to speed quickly with the AD environment across the Conde estate
• Becoming a trusted operational and project contributor across AD, O365, and to a less extent Okta, and Google Workspace
• Strengthening UK/EU coverage and stakeholder engagement for the MDS team
• Providing meaningful depth in AD / Windows / Entra‑related work
• Contributing to successful delivery of key 2026 priorities including authentication modernisation, identity governance, retention/compliance changes and collaboration platform improvements
• Helping to reduce single points of failure and improves resilience across the team

• Domestic Partner Benefit Extensions
• Free Mental Health Services
• Assistance in Refinancing Student Loans
• Long‑term Remote Work Pilot
• Extended Bereavement leave
• Extended Parental Leave
• Added Adoption Financial Support

This is a hands‑on engineering role suited to someone who is comfortable operating across both BAU support and project delivery in a complex, global enterprise environment. Good understanding of user lifecycle, directory hygiene, access controls and privileged account management; good working knowledge of Entra  O365 and hybrid identity concepts; strong troubleshooting, communication and documentation skills; experience handling operational support, incidents, changes and stakeholder communication in a structured IT environment;

strong hands‑on experience with Active Directory administration in an enterprise environment – 5 years minimum, preferably 10 years experience; some exposure to Google Workspace administration in a business environment would be beneficial; working knowledge of Okta administration, SSO, MFA and identity troubleshooting; ability to work across both project delivery and BAU support.