More jobs:
Senior Service Support Analyst - 2nd Line, Incidents & Availability
Remote / Online - Candidates ideally in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-07-21
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for:
Talanto
Remote/Work from Home
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Made Tech is seeking a Senior Service Support Analyst to provide 2nd line support for applications, platforms and data services for public sector clients. You will triage incidents, coordinate with internal and client teams, and help improve service delivery.
In this role you will monitor production solutions, manage user service requests in line with SLAs, and communicate clearly during incidents. UK-office flexibility with some remote work is available.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×