IT and Digital Systems Officer

Job Title:

IT and Digital Systems Officer

Department:
External Relations

Responsible to:
Head of External Relations

Location:

London (UK) – Hybrid working

Salary: £32,500 gross per annum

Working pattern:
Full-time, 38.5 hours per week

Duration of contract:
Fixed term, 18 months (with potential to become permanent)

Start date:

As soon as possible

Job Overview

We are seeking an IT and Digital Systems Officer to support UWC International’s IT and digital landscape, including Google Workspace. The role involves providing technical support, maintaining systems, assisting with the digital infrastructure project, and learning new systems as needed.

Key Responsibilities

• Provide day‑to‑day technical support to the External Relations team and stakeholders.
• Maintain and administer Google Workspace and related applications.
• Assist with implementation of the new application platform and CRM as part of the digital infrastructure project.
• Monitor system performance, troubleshoot issues, and apply appropriate solutions.
• Collaborate with team members to identify and implement process improvements.

Qualifications

• Experience with Google Workspace or proven ability to learn new systems quickly.
• Strong problem‑solving skills and effective communication.
• Capacity to work independently and collaboratively in a dynamic environment.
• Knowledge of IT systems, workflows, and digital tools is preferred.

Benefits

• Hybrid working – at least 20% of the week in the office and up to 80% working from home.
• Flexible working hours with a standard 38.5‑hour week.
• Generous annual leave – 28 days holiday plus 8 public holidays (pro rata for part‑time or fixed‑term contracts).
• Paid leave for personal growth – up to 2 days per year for volunteering or study leave.
• Learning and development opportunities and a dedicated professional development budget.
• Enhanced sick pay and income protection.
• Employee Assistance Programme (EAP) – legal support helpline, remote GP appointments, mental health support, physical therapy, lifestyle coaching and more.
• Well‑being calendar with podcasts and webinars.
• Access to exclusive discounts across shopping, dining, lifestyle and entertainment.
• Cycle scheme and eye care vouchers.
• Enhanced maternity and paternity leave.
• Higher‑than‑standard pension contribution – up to 8% of gross salary into NEST.

Visa Requirements

Applicants must hold a valid UK work visa or have indefinite work/residence rights in the UK. Confirmation of eligibility will be required.

Safeguarding Statement

The successful candidate may need to travel to UWC schools and colleges. A Basic DBS check or equivalent will be required before the offer is made.

Diversity Statement

UWC places deliberate diversity at the heart of its mission to unite people, nations and cultures for peace and a sustainable future. We welcome applicants from all backgrounds and are committed to an inclusive workplace.