Customer Platform Architect - SC - Remote

Position: Customer Platform Architect - Current SC - Remote
Customer Platform Architect
Work Location:
Fully Remote (must be UK based)
Salary: £80,000 - £95,000 (Depending on experience)
Security Clearances:
There is a strong preference for current UK Security Clearance, if not you must be able to obtain it

The Opportunity

We're partnered with a fast-growing Cyber Security company whose cloud-native platform is helping organisations around the world strengthen their security posture and stay ahead of evolving cyber threats.

They're now looking for a Customer Platform Architect to work directly with customers, helping them deploy, optimise and support the platform within complex on-premise and hybrid cloud environments.

This is a unique opportunity to combine hands-on engineering with customer engagement, giving you ownership from initial deployment through to long-term customer success.



The Role

Working alongside Customer Success, Product and Engineering teams, you'll help customers design deployment architectures, troubleshoot platform issues and ensure their environments are secure, reliable and performing at their best.
This isn't a role where you'll simply produce designs and hand them over. You'll be expected to get hands-on, diagnosing issues, supporting deployments and working directly with customers to solve technical challenges.

Key Responsibilities