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Hybrid 2nd Line IT Support Engineer
Remote / Online - Candidates ideally in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-07-21
Norwich, Norfolk County, NR2, England, UK
Listing for:
Acora
Full Time, Remote/Work from Home
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Acora is seeking a 2nd Line Support Technician in Norwich to join our team on a full-time permanent basis. The role covers shift rotation and involves problem-solving across a broad IT landscape, with the responsibility to diagnose, resolve, and document issues for customers.
You will provide support over the phone, remote assistance, or on-site visits, and act as an escalation point for more complex problems. A flexible schedule balances office attendance with remote work as required.
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