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Global VNOC Engineer: Remote AV Support & SLA Champion
Remote / Online - Candidates ideally in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-07-21
Coventry, West Midlands, CV1, England, UK
Listing for:
proAV Limited
Remote/Work from Home
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
proAV Limited in the United Kingdom seeks an experienced Global Service Desk VNOC Engineer to join our Egham team, taking full responsibility for high-quality customer service through helpdesk and remote technical support. The role involves fault resolution with tight SLA adherence and KPI targets across global clients, and maintaining close client relations.
You will handle first-line responses, diagnose remotely, log and escalate when necessary, and coordinate with IT, networking, and AV teams
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