Azure Data Platform Support Engineer

We’re building a relationship‑oriented bank for the modern world. We need talented, passionate professionals dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and ambitions, empowering you  team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

You’ll be joining CIBC’s Enterprise Technology team. As the Azure Data Platform Support Engineer, you’ll be at the heart of CIBC’s digital transformation, successfully managing EDGE Data Platform support and integration of applications. You will be supporting data quality checks, identifying issues, and recommending corrective actions. Working closely with Site Reliability Engineers to automate day‑to‑day tasks.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on‑site and remote work) will be discussed at the time of your interview.

• Development – Perform and coordinate complicated application issues and fixing activities. Design the application's technical infrastructure, monitoring, and observability using specific tools, programming languages, and utilities. Lead the design and development of cost‑effective and innovative solutions.
• Strategic planning – Help team multi‑year reliability roadmaps that align with the bank’s vision, strategy, and business goals. Lead multiple automation of toil tickets involving backend systems, new technology, and the enhancement of existing applications. Ability to troubleshoot complex technical problems and prioritize multiple support requests.
• Leadership skills – Act as the Platform support escalation point for issues with data ingestion, consumption, pipelines running on the EDGE platform. Proactively monitor data pipeline health to ensure stability and uptime. Support and collaborate with team members by sharing knowledge and problem solving ability. Strong communication skills to interact with both business and technical teams.

• You can demonstrate experience in KQL (Azure query language to build logs) and building Azure workbook or dashboard on Databricks. You are comfortable solving issues with Databricks. You have solid experience in cloud platforms like Azure, Spark operations and notebooks (Databricks), Pyspark, Data pipeline orchestration (Azure Data Factory), ADLS, Azure workbooks, Kql, Grafana. Strong SQL and Python for troubleshooting, knowledge of data pipeline concepts (ETL/ELT), and experience with ticketing systems (e.g., Service Now, JIRA).
  
  It’s an asset if you have worked for Site Reliability teams and understand SLI/SLOs and Error budgets.
• You embrace and advocate change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways, including a competitive salary, incentive pay, banking benefits, a benefits program*, a defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and Moment Makers, our social, points‑based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where…