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Senior Escalations Engineer; Tier 3 — Remote
Remote / Online - Candidates ideally in
Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listed on 2026-07-22
Kingston upon Hull, Hull, East Riding of Yorkshire, HU2, England, UK
Listing for:
Tailscale Inc.
Remote/Work from Home
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
Systems Engineer, Technical Support
Job Description & How to Apply Below
Location: Kingston upon Hull
Tailscale Inc. is seeking a Senior Customer Support Engineer (Tier
3) for Customer Escalations.
This remote UK role partners with Support and Product/Engineering to close the gap between customer issues and engineering fixes, owning high-severity escalations from intake to resolution. You will work closely with customers via calls, pull logs, and craft comprehensive engineering handoff packages, contributing to product improvements and runbooks while maintaining a calm, trusted presence under
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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