2nd Line Service Desk Technician

2nd Line Service Desk Technician

£30,000 – £35,000 | Swindon | Hybrid Working

You know the feeling when you've finally cracked an issue that's been baffling everyone else?

That's the sort of work you'll enjoy here.

This is a true 2nd Line role where troubleshooting, investigation and ownership are valued just as much as technical knowledge.

You'll be the person people turn to when the easy fixes have already been tried. The engineer who enjoys getting to the root of a problem, finding the answer, and seeing it through to the end.

If you enjoy solving technical challenges, working across a broad Microsoft environment, and building genuine relationships with customers, this could be a great next step.

What's in it for you?

• Salary: £30,000 – £35,000
• Location: Swindon
• Hybrid: A mix of office and home working
• Technology: Microsoft 365, Windows, Windows Server, networking, cloud services, security, backup and more
• Variety: Support a wide range of customers across different industries
• Development: Ongoing training and clear opportunities to broaden your technical skills
• Benefits: 25 days holiday plus bank holidays, birthday off, buy/sell ...