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Remote Technical Account Manager, Cybersecurity
Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-24
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for:
Madrona Venture Labs
Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
Cybersecurity
Job Description & How to Apply Below
Dropzone AI, a remote-first cybersecurity company, is hiring its first Technical Account Manager. You will bridge our technical product and customers, guide SOC integrations, troubleshoot alerts, and drive value through proactive relationship management.
You’ll own customer communications, plan meetings, document outcomes, and help with renewals while working with engineering to resolve issues. This role carries nominal commercial responsibility for renewals.
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