Senior Technical Solutions Manager

Secondmind is an Equal Opportunity Employer committed to fair, equitable treatment throughout the recruitment process and beyond. We actively champion applications from all backgrounds because we believe the best work happens when people can bring their authentic, original, and best selves to the team. If you require accommodation or assistance throughout the interview process due to a disability, please contact hr we are happy to help.

Secondmind builds data‑efficient Engineering AI software that helps teams make better design and performance optimisation decisions faster. Our product reduces simulation and testing requirements without compromising quality, accelerating development and enabling more sustainable engineering teams.

Our positive working culture is founded on a collaborative environment that encourages teamwork and innovation. We foster open communication and cross‑functional collaboration, enabling diverse teams to work together to solve complex challenges. Our flexible workplace plan ensures a healthy work‑life balance, accommodating various working styles and personal needs, whether through remote work options or adaptable schedules.

We also prioritise personal and professional growth by offering development opportunities, including training and mentorship. This nurturing environment empowers our employees to thrive, continuously learn, and contribute meaningfully to advancing system design and calibration with our data‑efficient machine learning solutions.

Founded in 2016 and supported by investors such as Mazda Motor Corporation, Amadeus Capital, Atlantic Bridge and Cambridge Innovation Capital, Secondmind was recently listed in the Barclays Eagle Labs One to Watch AI:100. As well as being recognised with the Automotive Testing Technology International 'Alternative Powertrain Test Innovation of the Year Award 2024'; selected for the Tech Nation Future Fifty scale‑up programme, and named by Bloomberg as one of the UK’s 25 Startups to Watch 2024.

We are seeking a Senior Technical Solutions Manager to support and expand our automotive, off‑highway, and engine customer base across the European market, including the UK. This customer‑facing technical role is responsible for helping customers evaluate, adopt, and realise value from Secondmind’s AI‑driven Design Space Exploration and Calibration solutions.

Working closely with Account Executives, ML Engineers, and Product teams, you will deliver compelling demonstrations of the Secondmind SaaS AI platform, lead technical evaluations, provide customer training and frontline technical support, and lead proof‑of‑concept (PoC) projects for both existing and prospective customers.

Leveraging your experience in automotive, commercial vehicle, off‑highway, or powertrain engineering, you will help customers understand how Secondmind’s AI technology accelerates engineering workflows, improves calibration, and enables more efficient design space exploration.

This is an exciting opportunity to join a fast‑growing company operating in a dynamic startup environment, where your technical expertise, customer engagement, and problem‑solving skills will play a key role in driving customer adoption, technical success and long‑term business growth.

• Take ownership of and lead pre‑sales and frontline customer support engagements, including discovery workshops, solution mapping, and tailored product demonstrations.
• Engage with customers to identify opportunities to apply Secondmind’s AI platform across the automotive engineering V‑cycle, including automotive, commercial vehicle, off‑highway, and powertrain development.
• Lead technical evaluations, proof‑of‑concept (PoC) and pilot projects by defining success criteria.
• Partner with sales leadership to develop and deliver compelling technical presentations, proposals, demonstrations, and supporting collateral.
• Serve as a trusted technical advisor to customers throughout onboarding, deployment, and adoption, ensuring long‑term customer success.
• Collaborate with Product Management and ML Engineering teams to provide customer feedback and influence product…