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Senior ITSM & Service Delivery Lead; Remote
Remote / Online - Candidates ideally in
Leicester, Leicestershire, LE1, England, UK
Listed on 2026-07-25
Leicester, Leicestershire, LE1, England, UK
Listing for:
NTT DATA, Inc.
Remote/Work from Home
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
NTT DATA Services in the United States is seeking an Account Service Advisor to join our ITSM team in a fully remote role. You will coordinate incident ownership and client account management on a 24x7 basis, ensuring effective service delivery and client communications.
Required:
8+ years in service management, ITIL Foundation, and strong documentation skills. Must reside in the United States and work East Coast hours; occasional travel may be required.
Position Requirements
10+ Years
work experience
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