Associate Salesforce Administrator - fully remote - life sciences industry

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients.

With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people.

With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we’re improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a fully remote Associate Salesforce Administrator to join our team in the UK.

Work Schedule:

Monday - Friday – 37.5hrs

Job responsibilities:

The role is part of the Commercial Operations Team that ensures the Labcorp BLS Sales, Proposals and Contracts teams can leverage new and existing technologies to meet the commercial needs of our clients. A unique opportunity to combine your interest in sales, proposals, contracts, data analytics and technology. Contribute to the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools that are needed to support these efforts.

Provide end-user support for all system users and using both technical and business knowledge. Set up and maintain role-based access via profiles and permissions. Monitor feedback within the system and respond to end-user queries. Design and manage flows, page layouts, record types, fields and reports. Assist with the development and documentation of business and functional requirements and all implementations related to stand alone functionality, including testing of new enhancements and documentation.

Have strong written and verbal communication skills, with the ability to convey complex information in an audience-appropriate manner. Set high standards of performance, assuming responsibility and accountability for successfully completing assignments.

Minimum Qualifications:

Bachelor’s degree required in a related field;
Salesforce Administrator Certification; 2 or more years’ experience working with Salesforce or an equivalent application system;
Additional Job Standards Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact. Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook, Powerpoint). Demonstrated ability to plan, multi-task and prioritize. Demonstrated teamwork, communication (written and verbal), and organizational skills. Ability to work to deadlines. Strong analytical skills. Positive attitude and sense of urgency.

Experience in life science industry is beneficial;

Work-life balance:
At Labcorp, you can manage your work-life balance with their employee-friendly leave policy and enjoy dedicated time with your friends and family. Training & development:
Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career. The company aims to help improve your cultural awareness, offer valuable global insights and help you develop a strong global mindset. Labcorp increases employee engagement,…