Remote Data Analyst in Operations

Become a vital player in advancing operational excellence as a Remote Data Analyst. You'll harness data insights to optimize customer experience while collaborating with global teams.

This role requires an analytical professional with over three years of experience in Data Analytics, focusing on Operations and Customer Experience. You'll generate actionable recommendations, develop dashboards in Looker, and analyze critical business metrics. Your responsibilities will shape strategic decisions and enhance operational efficiency.

Key Responsibilities:

• Design and maintain dashboards using Looker and Big Query

• Analyze customer satisfaction and operational efficiency metrics

• Conduct deep-dive analyses to identify root causes of performance changes

• Build data-driven business cases for strategic decision-making

• Develop automation solutions to streamline workflows

Requirements:

• 3+ years in Data Analytics, preferably in high-growth environments

• Advanced SQL skills, particularly in Google Big Query

• Experience with Looker and dashboard creation

• Strong analytical mindset and communication skills

• Preferred familiarity with Python or R for analytics

Drive operational strategies and enhance customer experiences through data analytics.
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