Bilingual Project Manager, Defined Software Implementation; remote

Position: Bilingual Project Manager, Defined Benefit Software Implementation (remote)
Location: Montreal

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join

the TELUS Health's as a Project Manager at the heart of a strategic modernization program for our retirement and benefits administration systems—a large-scale initiative that includes complex software implementations and data migrations for large scale business clients.

You'll manage these projects end-to-end, navigating a matrix structure where you'll collaborate with QA, development, and business analysis teams dispersed across the United States and Canada. This requires strong stakeholder management skills, the ability to build influence through credibility and relationships, and comfort navigating competing organizational priorities.

This is the perfect opportunity if you're seeking growth in complex project leadership, exposure to technology modernization, and a role where your software implementation expertise is truly valued.

Occasional travels are required for client demos, project launches, and high priority escalations, while working 100% from home the rest of the time.

What You’ll Do

Support project delivery by coordinating plans, milestones, dependencies, and team activities under the guidance of senior project leadership

Coordinate project activities across cross-functional teams including Configuration, Data, QA, Product, and Development

Maintain detailed project plans, action logs, RAID logs, milestone trackers, and status materials to support accurate and timely reporting

Facilitate working sessions and project team meetings; document decisions, actions, owners, and follow-ups

Identify risks, issues, and dependencies early; support mitigation planning and escalate items that require senior attention

Prepare and support client-facing status updates, deliverable tracking, meeting materials, and follow-up communications

Ensure adherence to PMO standards, templates, and governance processes

Contribute to continuous improvement through lessons learned and project feedback

Apply modern delivery practices, including Agile, Dev Ops, and CI/CD concepts, to support team planning and execution.

Use AI tools to improve personal productivity and day-to-day project coordination, including drafting meeting notes, action summaries, status inputs, and follow-up communications.

Support AI-assisted delivery practices by helping maintain accurate project data, dependency inputs, RAID updates, and release readiness information

Contribute ideas to improve delivery processes and team effectiveness

What You Bring

Technical Skills

Complete fluency in both French and English, spoken and written

Demonstrated ability to lead end-to-end software implementation projects, data migrations, system conversions, formula development, and form customization from start to finish

Project Management Professional (PMP) certification validated by concrete project accomplishments, solid references, and evidence of managing complex projects

Strong written and verbal communication skills and the ability to facilitate meetings, prepare project documentation, and communicate with clients and internal stakeholders in both languages

Strong organizational and coordination skills

Ability to manage multiple priorities in a fast-paced environment

Proficiency with project tools (Azure Dev Ops, MS Project, Jira, Smartsheet, or similar)

Practical experience using generative AI, copilots, or automation tools to improve individual productivity, documentation quality, project tracking, and routine reporting

Availability to travel occasionally for client demos, project launches, and escalations management across the United States and Canada

Assets

Knowledge of Agile principles, Dev Ops concepts, CI/CD pipelines, and ticketing tools (Jira, Azure Dev Ops)

Previous experience with pension administration,…