Remote Systems Support Analyst at Brunswick

Elevate your IT career as a Systems Support Analyst with Brunswick Credit Union, offering remote work opportunities. This role emphasizes technical support, cybersecurity, and network management across diverse locations.

As a Systems Support Analyst, you'll serve as the first point of contact for IT support requests, troubleshoot hardware and software issues, and ensure optimal network performance. You will also be responsible for user account management, employee training, and collaboration with IT service providers. This position offers the chance to engage in cybersecurity initiatives and vendor partnerships.

Key Responsibilities:

• Provide end-user desktop and ATM support

• Troubleshoot hardware, software, and systems issues

• Manage user accounts and permissions effectively

• Deliver remote support services seamlessly

• Monitor network performance and connectivity

Requirements:

• Post-secondary IT certificate or diploma

• 1-3 years of relevant experience

• In-depth computer technology knowledge

• Proficient with Microsoft 365 and related systems

• Strong critical thinking and problem-solving skills

Optimize your skills in IT support, network management, and cybersecurity with Brunswick Credit Union's dedicated team.
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