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IT Service Desk Analyst (L1/L2) - 12h Rotating - Remote
Remote / Online - Candidates ideally in
Northern Ireland, UK
Listed on 2026-07-30
Northern Ireland, UK
Listing for:
慨正橡扯
Part Time, Remote/Work from Home
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Version 1 is seeking an experienced IT Service Desk Analyst to act as the first point of contact for technical support and to deliver timely, professional assistance across Azure, AWS, Microsoft Office 365, and Windows environments. You will log incidents, perform triage, and collaborate with other IT teams to resolve issues while ensuring SLAs are met.
The role requires strong customer service, problem-solving, and documentation skills, with rotating shifts including nights and remote work
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