IT Assistant

IT Support Assistant

Location:

London (2days) and Weybridge (1day)
Salary £30,000
Job Type: Full-time - Hybrid
Driving licence required

This role offers a fantastic opportunity to take ownership of the IT function, supporting across two offices. You will be responsible for day-to-day IT system, software, and hardware support, IT inductions, and home-working setups. This role is ideal for someone with a strong work ethic, excellent organisational skills, and a passion for providing exceptional client service.

Day-to-day of the role:

Monitor and file IT tickets, ensuring they are resolved in line with service level expectations and escalating when required.
Respond to and resolve internal IT issues, prioritising as necessary.
Support the use of internal software/systems, including license management for tools like MS Teams, Zoom, and CoPilot.
Organise equipment supplies and deliveries, overseeing inventory of new and existing kit.
Provide mobile device maintenance and support, liaising with third-party support providers.
Assist with IT projects and system/equipment updates, including monitoring and testing.
Liaise with external IT support providers and organise third-party engineers when on-site.
Manage IT tasks for new starters and leavers, including on-site setups.
Support training on systems/software and develop User Guides as needed.
Provide IT support for company events and presentations.

Required Skills &

Qualifications:

1+ years' experience in a similar IT support role.
Experience in IT support, managing third parties, internal communication, and implementing software updates in a similar-sized business.
Excellent problem-solving skills with a hands-on, solution-focused approach.
High-quality written and verbal communication skills, with a respect for confidentiality.
Flexibility to work across both offices and potentially outside normal office hours.

If you are interested in this position please apply online or for more information please contact me on